Mother Puppers & Co.
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What size should I choose?
We recommend measuring your dogs collar length & width to figure out the right size bandana you'll need. Don't forget you can always roll the bandana over and then tie & snap the bandana for a better fit!
How to wear a Snap Bandana?
Our Snap Bandanas are a classic triangle shape bandana with one metal snap on each end. Our sizing is based on the bandanas length from one snap to the other snap.
*our 2024 season bandanas have a slightly shorter drop length*
These bandanas can be worn from snap to snap or by tying the bandana and snapping the ends together for more security.
HELP! I ordered the right size for my dog's collar length but it's too big when I snap the ends together!
Our Snap Bandanas are created to fit a range of sizes with in a size grouping. To better fit the bandana to your dog we recommend rolling once or twice then tying the ends together where the fit is snug but not tight. You may snap the ends together so they dont flop about.
I'm in between sizes, what should I do?
If you are looking for a true snap - snap bandana and don't want to tie then snap for a better fit, we offer Snap Extenders in various sizes! This is also a great option if a bandana you REALLY want is sold out in your normal size.
What is an Over the Collar Bandana?
Our "Collar" Bandanas are created to slide over your pet's collar. Imagine a bandana without the sides to tie and passage way at the top for a collar to slide through, that's a Collar Bandana!
We recommend this option for pets that like to loose their bandanas while playing.
Handmade
Each Bandana is cut & sewn in our studio!
While we try our best to provide as perfect as possible items, we are only humans and not robots. Some items may possess slight variations in size and pattern.
Please know, if an item is not up to our quality standards, it will not be shipped but donated.
Bandana Care
We recommend spot cleaning & hand washing to remove a stains. But, if you are lazy like us, you can wash your bandanas in the machine wash on a cool or warm cycle. Always let your bandanas lay flat to dry, to prevent them from scrunching / wrinkling up.
DO NOT Iron over HTV add ons
Personalization Care
Heat Transfer Designs can be on many of our products.
- Never Iron over the design
- Do NOT put items containing HTV in the dryer
- Do NOT steam over the design
- You may layer parchment paper over the design and then iron over if needed
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Bowties
Our bowties are made to with stand play dates and mud wrestling. We have curated and hand crafted our bowties with a large and full of life feel.
Duchess Bows
Our Duchess Bows are hand crafted using our special dimensions to provide you with a bow unlike any other. With our slanted tails and full figure, these bows are sure to make your pup feel special.
How sturdy are these bows?
We know pups and kittens play hard and enjoy tugging on things! That's why we created our tug proof durable production of our bows. We are proud to say both the bowtie and duchess bow (and tail) is tug proof!
Over the Collar Elastic Feature
We sew on two strips of heave duty elastic to the back of every bow. With one strip on each end, this things will stay on for as long as you need it to!
Will it fit on my collar?
Every pet wears different collars, we know this! Our elastic can STRETCH, bows can fit up to a 2 inch wide collar.
We create small sizes to better adapt to smaller collars and vise versa for our larger sizes!
Handmade
Each Bow is cut, ironed & sewn in our studio!
While we try our best to provide as perfect as possible items, we are only humans and not robots. Some items may possess slight variations in size and pattern.
Please know, if an item is not up to our quality standards, it will not be shipped but donated.
Bow Care
We recommend spot cleaning & hand washing to remove a stains. But, if you are lazy like us, you can toss your bows in the machine wash on a cool or warm cycle. Always let your bows lay flat to dry, to prevent them from scrunching / flattening up.
MOTHER PUPPERS VIP
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What is our MPVIP group?
We love all of our customers no matter how big or small their purchase is. Let's be honest, some just stand out from the rest with the support & love they give! Our MPVIP group is a way of thanking our top customers by sharing insider looks, unique discounts & prizes as well as a loving community.
MPVIP Perks...
- Monthly VIP Discounts on select items
- Monthly giveaways for Starbucks Cards, Chewy.com Cards, & MPC Store Credit
- Ability to vote on launch themes, prints, dates
- Early Access to launches (1-2 days)
- Quarterly photo contests for featured posts and prizes
- Yes, it's free to join!
- A community that empowers, loves & embraces each other
How can I join?
MPVIP is a free PRIVATE Facebook group for top customers to connect and feel valued.
Our MPVIP group is INVITE only via email from MotherPuppersCo@gmail.com OR Chloe@motherpuppersco.com.
Once a month we carefully examine our customer base and send out emails to those who have purchased 3 or more orders in the year with their own money.
Purchases with gift cards or store credit will not count towards VIP eligibility.
Order Information
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When will I get my items?
All items except custom & personalized orders are made "ready to ship". This means within 2-3 days of your order, it ships! You'll receive an email with your tracking information once your order has shipped.
Personalized creations have a standard processing time of 5 business days before shipping. Custom creations have a processing time of 15 business days (3 weeks).
Discounts
We offer many discount codes as we have a few lovely people repping our brand!
- Discounts may only be used one at a time, one per order.
- We are, in most cases, unable to apply discounts to already created orders.
Returns
If you are not satisfied with our products quality and the items have not been worn, you can return them. We will accept a return within 14 days of delivery for store credit. Any returns will carry a $5 shipping fee.
If you purchased the wrong size and can not make it work for your pet, you may exchange for the correct size* for $10 to cover shipping costs.
If you catch that you have ordered the wrong size before your order ships let us know and we will fix it on the backend. Please see our Return Policy . *additional charges may be subject to requesting new sizes for an order* *exchanges can only be processed if the requested exchange size is in stock*
Shipping
Our shipping rates vary based on country and how fast you would like to receive your items.
USA Orders over $75 will receive free shipping!
We ship to Canada! We ask that you keep in mind any possible customs or import duties that are applied to your package - the fees vary depending on country. Also, remember that international orders take a bit longer to get to their destination once they are shipped.
I ordered the wrong size...
We HIGHLY recommend properly measuring your dogs collar length before purchasing our items to avoid this. Review our 'How To' Instructions to better understand how to wear our bandanas.
In between sizes or on the edge of a size : Order one of our SNAP EXTENDERS
While we do not accept returns we do offer an exchange program.
For $10, you may ship us back the item and once it's approved as un-used we will restock it and send you the requested size.
If the item you return is deemed used we will send it back to you per our exchange policy.
Wholesale Information
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Bulk Purchase Discounts
We have many breeders or local businesses that place orders not quite large enough to qualify as Wholesale Pricing. For these cases we do offer a 20% bulk discount for orders containing 10-15 items.
Please visit our Contact Us Page and shoot us an email for further information on bulk discounts.
Wholesale Pricing
For orders of 15 or more items, we offer a 35% discount on items.
We are affiliated with Faire.com if you wish to use that site to purchase some our items wholesale.
If you wish to curate custom prints for items or work with us outside of Faire.com please shoot us an email at motherpuppersco@gmail.com